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TUCON 08 Blog

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You can tell you're at a techie conference when the CEO's opening address steps you through the generations of IT history. Tibco CEO Vivek Ranadivé, who roughly a decade ago wrote a book on the power of real-time information, is now telling us that real-time isn't fast enough; you need to be able to predict the foreseeable future based on patterns that are emerging today. What was kind of amusing was that as he was drawing Tibco's vision of event-driven architecture (EDA), events took their own turn as his slide presentation anticipated what Ranadive was going to talk about next, and advanced from the EDA architectural diagram to the next shot before he was through. Check out Dana's Gardner's ZDNet blog for another account of Ranadive's keynote.

TUCON 2008 provided some interesting tidbits of a company in transition. Like most major software players, it came off a good 2007 and, Q1 2008 wasn't too shabby either (like the rest of the software industry, we're waiting for Q3 and 4 to see if Tibco and its peers can handle the truth). Like most active mid-tier players, the company is embarking on a SOA transition that hasn't always been well explained to its customers. In part it's due to the fact that Tibco has had to layer over a legacy, the penalty paid for being the first on the block, but mostly itls due to the fact that the company has not adequately communicated its message as to how al the pieces are fitting together. With Tibco ONE, which seeks to unify the design experience across all its tools, busses, and process engines, it's made an auspicious start. But to date, the company lacks a page to explain what the ActveMatrix brand is, and the vision and message behind it. Enter "Tibco ActiveMatrix" in Google today, and you'll get a SOA landing page with a list of ActiveMatrix products underneath it.

The highlights of Tibco's announcements include a welcome addition to run time SOA governance, Service Performance Manager, which cleverly bundles some of its Business Events complex event processing technology to tell you whether you're meeting the Service Level Agreements, at least from a performance standpoint. It takes the assumption that service levels are a classic complex event processing problem, especially given the kinds of highly scaled and highly distributed networks that Tibco customers tend to have. We attended a live podcast recording session led by Dana Gardner that featured independent analyst Joe McKendrick, IDC analyst Sandy Rogers, Tibco SOA marketing manager Rourke McNamara, and Allstate technology solutions VP Anthony Abbatista that plumbed the topic to more detail, which should be published soon by Gardner and Tibco.

What's missing (and Tibco is hardly alone here) is the link with the actual systems performance side of the house. Ironically, an announcement made at the show that BMC will OEM ActiveMatrix as the SOA platform to integrate its Business Service Management (BSM) products was a bit anticlimactic, as it was not about adding any tie-ins between SOA service performance management and IT service management. The challenge is that, if service levels on a service are tanking, it would be nice to either automatically trigger a trouble ticket and/or initiate an action to trigger something like a hypervisor manager to automatically spawn some new VMware or similar containers.

The problem is that the problem has yet to be adequately defined, there are no standards for specifying how such an interprocess communication might be initiated, and finally, there's the age-old problem of organizational silos: service level management of SOA is part of run time governance, which tends to be the domain of the software development organization, while IT service levels in the data center are the domains of service operators. Even were technologies and standards adopted, you'd have the challenge of marketing a joint solution to two different entry points in the IT organization, something that will only happen when a CIO bangs heads together.

A couple other interesting developments coming up in the pipe today included some early fruits of a budding technology partnership between Tibco and Microsoft that, actually, have little to do with each other. The first is the ability for Microsoft .NET development shops that have Tibco licenses to invoke Tibco's EMS messaging technology form Windows Communications Foundation (WCF) in place of something like Microsoft's own MSMQ - this was the result of joint customers like Allstate that said, we've got sizable .NET installed base, and we want our .NET apps to talk to Tibco's busses without having to do lots of translation. From a more strategic point, the relationship makes sense because, aside from Eclipse-based tooling, Tibco is not your typical Java EE provider because it relies on busses, rather than servers. So there's no reason why Tibco shouldn't have closer ties to Microsoft.

The other Microsoft related development was a statement of direction that going forward, Tibco richer clients would use Microsoft Silverlight, rather than Adobe Flex. Now of course, the natural question to ask is, didn't Tibco already have a rich web client strategy already with General Interface, and does this mean that GI will fall by the wayside (it's based on Ajax)? The answer is yes and no - GI still lives, but according to technology VP Matt Quinn, when it comes to charting the extremely complex network topologies that ActiveMatrix must manage, JavaScript simply runs out of gas. Quinn added that in this case, the decision was strictly the result of a technology shootout, as opposed to something more strategic. In essence, Silverlight can talk back to any server, while Flex has more dependence on its own servers. Admittedly with Microsoft there's always questions of cross platform support, but for now it promises support of all the usual browser suspects.

The final piece for today was Tibco doing something really weird - a software company going into the custom appliance business. It's for a special use case: high-end financial services houses (maybe later telcos) who are so neck deep in algorithmic trading that they need to process such huge throughputs with practically no latency.

But back to the what-were-they-thinking bit. Although folks like Oracle gave the practice a bad name in the past, recently it's not been so unusual for ISVs to embed their stuff in silicon. But typically it's commodity silicon using commodity pieces of the Linux kernel. What makes this different is that Tibco is doing custom silicon - think of their boxes as ASICS on steroids. In the short run, Tibco can count on an addressable market numbering in the hundreds. When it comes to silicon, that's probably a few seconds of production, which means huge expense and high risk as the market is so modest. We understand the need from Tibco's customer base, and of course the unusual nature of the problem, but we wonder in an age of commodity hardware, how a company not experienced with this side of the market is successfully going to navigate upwind.

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TIBCO founder, chairman and CEO Vivek Ranadive used his keynote presentation at the opening of the TUCON user conference today to describe the need for an "event cloud" to support the demands on next generation of enterprise infrastructure.

Such an elevated level of cloud management would allow for complex business events and activities to occur in "real-time" at the huge scale demanded of modern business processes. He said TIBCO's goal remains the same as it has been for years, to the bring the right information to the right places at the right times. Only now is that vision nearing fruition, and the combination of SOA and cloud computing will make it happen, he said.

Ranadive also decried data trapped in databases, preferring a pending era of data portability. A global bank, for example, can expect to manage 100 million "events" a month, all of them relating to petabytes of data. Such scale and complexity will require software and hardware that can manage and adapt to keep up with demand and service performance management requirements. Relational databases won't pass muster, he said.

Ranadive's comments followed a slew of announcements by TIBCO todaythat, when you boil them down, add up to cloud compute-caliber SOA infrastructure in the making. [Disclosure: TIBCO is a sponsor of BriefingsDirect podcasts.]

After speaking with a number of TIBCO executives and customers a few things become clear:

  • Portability of data is going to be a very big deal in coming years.
  • Look for tighter and more strategic alignment between TIBCO and Microsoft in the coming months.

TIBCO is embracing Microsoft Silverlight as the common presentation foundation for many of its BPM and SOA interfaces and management activity views and consoles. TIBCO is also making Microsoft's Windows Communications Foundation work well with TIBCO Enterprise Message Service, and more compatibility across additional products is likely.

The visions of cloud computing has especially strong appeal to TIBCO executives, and TIBCO play a significant role in the interactions between various cloud hosting and provider organizations. The Palo Alto, CA-based company is in discussions with notable cloud services providers, executives said. It is also possible that TIBCO could itself enter into the cloud market as an integration services provider.

The company also see growing need for interoperability infrastructure to support the increasing use of enterprise mashups and lightweight data integrations.

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The business of running IT for major organizations has been moving in a maturity model direction for some time. ITIL, IT service managementmethods, various compliance measures, and the seemingly never-ending mantra for IT to do more with less are behind these necessary trends.

Yet SOAbrings a new level of needed sophistication to how IT runs itself, and how IT can perform like a business within the business. As SOA decouples services from applications and their support infrastructure -- and the use of and demand on those services becomes dynamic, even erratic -- how do you keep the trains running on time? Just as IT service management matures, SOA can make things chaotic, from a performance management perspective.

A series of announcements today from TIBCO Software's user conference, TUCONin San Francisco, underscores this need for SOA support and performance management to gain maturity, and for those scaling up SOA activities to now look for the means to provide mission-critical performance in all circumstances. [Disclosure: TIBCO is a sponsor of BriefingsDirect podcasts.]

As enterprises also build out "private cloud"support infrastructure, a deeper and wider level of management and automation of performance management becomes essential. These times do require better management approaches.

I'll be blogging more from the TUCON event today, and adding more detail to these announcements. For now, here are the basics:

--TIBCO rolled out ActiveMatrix Service Performance Manager, which helps companies predict and fix IT problems. The performance management support, which maps dependencies and supports SLA-based delivery, is designed to play well with SOA governance, an important part of taking SOA governance to the next level.

--TIBCO is delivering an "ultra-low latency" message delivery supportwith its first messaging appliance. Proper performance demands raw horsepower, in addition to the finesse of dependencies mapping and vulnerability predictions.

--There are also two intriguing partnership announcements. TIBCO has partnered with Microsofton SOA adoption paths, and TIBCO has selected Microsoft Silverlight for building and delivering rich Internet applications, which builds on TIBCO'S AJAX development.

--Secondly, TIBCO is partnering with BMC Software, in that BMC will use TIBCO infrastructure as the SOA foundation for its Business Service Management Platform.

The need to detect behaviors and patterns in ongoing SOA-based processes and transactions will provide the confidence and transparency large organizations require to build out SOA systems and methods across more business critical activities. Complex event processing offers a key ingredient for this SOA forensics value to occur. More on that later.

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As we gather in San Francisco for TUCON08, I want to welcome you to the TUCON Blog and TIBCOmmunity.

 

TIBCOmmunity is a new online destination open to all TIBCO employees, customers, partners and resident experts, that will allow you to learn and share what you know about enhancing your business through strategic use of information technology. While you’ll be immersed in your TUCON experience for four great days, this online extension of our user community will be available to you whenever you want it, 24 hours a day, seven days a week, 365 days a year. In this way, TIBCOmmunity serves as a nice addition to TUCON and the other face-to-face networking opportunities offered by TIBCO throughout the year!

 

While at TUCON, industry experts Dana Gardner, Joe McKendrick, and Tony Baer will be blogging about the event. By logging into TIBCOmmunity you can share your own thoughts on TUCON and comment on what these professional bloggers and your fellow attendees are saying. We hope this online conversation will help you get more out of TUCON and allow you another avenue for interaction other attendees.

 

Once you've returned home, you'll be able to access the latest resources and information you need to make informed decisions about your TIBCO investment. As TIBCOmmunity grows, this will be the place to get tips and tricks from other users, talk with TIBCO’s partners, hear the latest buzz and share your own expertise with others in the community – every day, at any time, and online.

 

For now please enjoy the tremendous lineup our team has put together for you. Some key sessions that you may wish to attend are:

 

  • "Using BPM to Prioritize Service Creation"

  • "Implementing Mission-Critical SOA" (featuring Delta Airlines)

  • "SOABPMWeb 2.0 Equals ?" presented by Forrester's John Rymer

  • "Building an On-Ramp to the Cloud" (featuring Autodesk)

  • IDC's Maureen Fleming on Business Optimization as "The Next Big Thing"

I'm not as much of an expert on restaurants as I am on these sessions, but fortunately, TIBCO's Spotfire technology has been put to work to deliver the Restaurant Concierge to you. The Concierge provides an extensive list of great places to eat by location, price, and other criteria--and you don't even have to tip it. Check it out!

 

Have a great stay at TUCON 08. I look forward to seeing you around the show!

 

-Tom Laffey, EVP Products & Technology

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