Southwest Airlines (SWA), the world’s leading low-cost airline, is constantly looking for ways to improve efficiencies and keep costs down while remaining profitable and providing Positively Outrageous Customer Service. Learn how SWA is using TIBCO BusinessEvents™ to build an “Early Alerts System” to help operational groups identify and solve potential issues before they impact operations. Members of the SWA Technology Department will present an overview of the applications they’re building leveraging TIBCO products and how those applications fit into the enterprise SOA.
This was a great presentation. You wish all airlines had this in place to avoid delays.