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Southwest Airlines: Using BusinessEvents for Real-Time Problem Detection and Resolution

VERSION 2 Published

Created on: May 7, 2008 12:25 PM by TIBCOmmunity Admin - Last Modified:  Jun 1, 2008 10:28 PM by TIBCOmmunity Admin

Southwest Airlines (SWA), the world’s leading low-cost airline, is constantly looking for ways to improve efficiencies and keep costs down while remaining profitable and providing Positively Outrageous Customer Service. Learn how SWA is using TIBCO BusinessEvents™ to build an “Early Alerts System” to help operational groups identify and solve potential issues before they impact operations. Members of the SWA Technology Department will present an overview of the applications they’re building leveraging TIBCO products and how those applications fit into the enterprise SOA.

Southwest Airlines- Using BusinessEvents for Real-Time Problem Detection and Resolution.pdf
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